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Innovative Training

Solutions

Innovation is the successful development and application of new ideas, and it demands the ability to successfully identify the strongest of these, develop them and distribute the results across our client base. To achieve innovation on a continual basis, we follow an internal process of idea generation, analysis, selection, development and implementation. This process starts from the Chief Executive and includes all employees and associate trainers. Idea generation is based on many factors including:

• An internal entrepreneurial environment where trainers and administrators are encouraged to take 'ownership' of their training courses and client relationships. This 'ownership' includes the responsibility for continual development and improvement, which leads to new ideas on how that might be achieved;
   
• Maintaining a dialogue with our client base – at all levels from those that book the training, to the managers that sponsor the training and the delegates that attend the training, to identify where we can add greater value, better ways of putting across the information and learning lessons from each course delivery;
   
• An environment which welcomes and encourages new ideas, backed up with the willingness to support development within budget and staff time

Examples of innovative training solutions include:

• Case Study Development – an NHS trust has booked a series of standard PRINCE2 courses with us, but we rapidly realised that to deliver the standard course, including scenarios based on typical business situations, and would be inappropriate for clinicians working in a mental health environment. Therefore, using information from the delegates, we rewrote the case study and associated exercises and examples more relevant to their working environment.
   
• Post Course Support – we are currently working with a university whose project work is very small scale, and for which the PRINCE2 method as a whole would be 'management overkill'. Therefore, following delivery of the examination based training courses, we are providing post course support in the form of an interactive website, where the project management lifecycle has been written to reflect the scale of the projects involved, and the project management documentation has been tailored to reflect the needs of the university staff. This enables the staff to carry the learning back into the workplace, but ensures that it is relevant for their projects, thus maintaining momentum for the development of a project management environment at the university.
   
• Addressing the needs of delegates – we recently delivered a training course at the Home Office for a group of delegates with a range of physical disabilities, including blindness, inability to write longhand notes, inability to sit for long periods and mobility issues. We worked with the client and the delegates to ensure that the exercises and activities on the course were suitable for all delegates to participate in, as well as providing course materials in different formats for use by the delegates with visual impairment.