IT Infrastructure Library®
It is now widely recognised that organisations are increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs. This leads to an increased requirement for high quality management of IT services. IT Service Management as a discipline that focuses on managing large-scale IT systems, centred on the customer's perspective of the contribution IT brings to the business.
The Information Technology Infrastructure Library (ITIL®) is a best practice framework that provides a set of procedures for IT Service Management and underpins the requirement to provide both high quality and value for money IT services. A set of professional qualifications is based on the ITIL® framework and literature.
ITIL® qualifications provide evidence of a professional approach to IT Service Management.
ITIL® courses are presented on behalf of Maven Training by an accredited Training Provider.
Visit here for more information on ITIL
