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Stakeholder Identification and Management Workshop

Course Overview

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This one day event is designed to help delegates identify all relevant stakeholders for their projects. From this identification, delegates will be shown a structured method for analysing the importance of the stakeholders and design appropriate communication plans to address their needs.
This is a very practical course, with lots of opportunities for delegates to use knowledge of their own projects in the exercises. To complete the workshop and give the delegates an opportunity to apply the structure and the techniques that they have been shown, a case study will be used towards the end of the workshop for further practice.

Course Objectives

  • To understand the definition of a stakeholder
  • To understand the role, the requirements and the contribution of stakeholders within a project
  • To identify a structured approach for the definition of a stakeholder
  • Learn how to map the importance and impact of each stakeholder
  • Create a communications plan to address the needs of each stakeholder

Course Content

Stakeholder definition and identification

  • What and who are stakeholders?
  • Where do they fit into the organisation structure of a project?
  • Stakeholder identification techniques

Stakeholder Analysis

  • Using the importance/impact matrix to analyse stakeholders
  • Creating a stakeholder map of interests in the project

Communications Planning

  • An overview of the 8 processes within PRINCE2, and how they are used throughout the lifecycle of the project
  • Identification of the control points within the project lifecycle and those responsible for applying control

Practical Work

  • Using a case study, delegates will undertake stakeholder identification and analysis. From this work, they will create a communications plan for the stakeholders and select appropriate communication methods. This practical work will include team discussions and presentation back to the other delegates and identification of good practice that delegates will take with them after the course

Course Duration

One day

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