Home / Skills Academy

Maven Training Skills Academy^TM

Maven Training Skills Academy^TM offers a comprehensive range of courses specifically developed to equip delegates with the knowledge and techniques to achieve excellence in interpersonal skills in a project, programme and change environment. Courses are in a module form, designed to address key areas of development allowing delegates to undertake courses only in the areas in which they require additional support without having to sign up to courses which may not be appropriate.

These skills courses are designed to be highly participative focusing on providing delegates with an understanding of recognising particular patterns of behaviour, on creating the conditions for them to assess their own experiences and perceptions and to experiment with different approaches in a safe environment. Training methods include self analysis, group discussions, role plays and active learning techniques. All courses have a strong personal development ethos and time is provided for delegates to develop a personal action plan to be applied in the workplace.

 

Interpersonal Skills for Projects and Programmes

This is a baseline 1-day course that clarifies the definition of interpersonal skills and reviews how they apply to the challenges faced by project and programme managers as well as members of their teams during a typical project or programme. Including a review of the assumptions that methodologies like PRINCE2™, MSP™ and MOR® make regarding the experience and skills of those undertaking key roles in projects and programmes. The links between emotional intelligence and excellence in interpersonal skills are also explored.

Leadership	Team Management	Communication
Coaching and Mentoring	Problem Solving And Decision Making	Negotiation
	Conflict Management

 

Next Course: 11th December 2008
Venue: Maven Training Centre, London
Special Launch Price: £199 plus VAT

 

Leadership	The emphasis of this course is how to apply the elements of leadership (behaviours and competencies) in a specific and tailored way that meets the needs of each step of the project or programme lifecycle. The competencies and behaviours that successful leaders exhibit are reviewed and different leadership styles are examined. The differences between leadership and management are identified and techniques for establishing leadership credibility are reviewed.
Communication	This course addresses the specific management challenges associated with the communication needs of projects and programmes, including communications that develop buy-in and support for the initiative and communications that provide progress information and reassurance of the achievements of the initiative.
Team Management	This course addresses the specific management challenges associated with managing project teams, where the team is temporary, task-focused and includes personnel seconded from other parts of the organisation, or external supplier organisations. The stages of team development are mapped against the lifecycle of a typical project, and the team management activities associated with each stage of team development are identified.
Coaching and Mentoring	This course gives managers a good grounding in the basics of coaching and mentoring, allowing them to undertake these roles within their organisations. Reviewing the responsibilities associated with being a coach or mentor, including the need for confidentiality, objectiveness and emotional restraint Review of the techniques associated with best practice in coaching and mentoring including facilitator skills and competencies, listening skills and questioning skills.
Problem Solving And Decision Making	This course reviews techniques for logical thinking, assessment of the impact of the problem and strategies for defining solutions. The attributes of an effective decision maker are identified and delegates have an opportunity to investigate their current skill levels and actions for improvement.
Negotiation	This course aims to empower all who have to influence others to their way of thinking or have to undertake the negotiating process to develop productive relationships & create win/win outcomes that contribute to successful project and programme delivery. Delegates will leave the programme having completed a plan for an actual negotiation, factoring in every component covered within the course. The trainer will act as coach and facilitator throughout the course ensuring that the content is understood and applied effectively.
Conflict Management	Responding to conflict involves selecting the most appropriate strategy for successful conflict management. This requires an understanding of the ways the disagreement can be approached. This course examines a range of strategies for resolving conflicts that typically arise during a project or programme.