Course Introduction

Communication is not only exchanging information but its more than that. It's about getting the feelings and intentions behind the information. Effective communication is also a two-way street. It’s not only how delegate convey a message so that it is received and understood by someone in exactly the way delegate intended. More than just the letters and words delegate utilize, effective communication combines a set of abilities including nonverbal communication, engaged listening, managing stress at the moment, the ability to communicate assertively, and the capacity to recognize and understand your own emotions and those of the person you’re communicating with.

  • Successful and enduring Relationships

  • Enlarge your Self Confidence

  • Face Interviews self-assuredly

  • Become great spectators

  • Become a person who can succeed others

  • Achievement at work

What's included


Key Learning Points


Tutor Support




This course has no prerequisites.

What Will You Learn

  • Communicate effectively in multicultural surroundings
  • Actively hear and scrutinize others
  • Amplify your self-awareness of how you communicate and are professed by others
  • Determine results of communications
  • Sketch a communication plan and messages
  • Manage and organize gatherings and influence others to reach agreement
  • Objective for Specific message — define your objectives and then the most efficient methods of delivery
  • The Communication Process
  • Foundation Tools — for setting the stage for successful communications, one on one and with groups
  • Barriers to Effective Communications
  • Identify and develop methods to break down those barriers
  • Communication Skills — learn how to combine the four key elements and the five basic skills to communicate with impact
  • Influencing Techniques and tools — expand on communication skills, using techniques and tools to persuade others behaviors and develop more joint working relationships

Who should take this course

  • Anyone who wish to enhance communication skills
  • Persons who want to be more creative in life
  • Team Members
  • Junior and Senior Managers in an organization


Effective communication matters a lot. It will make delegate successful in personal life and their career. The bad communication effects the other skills and potential of a person. The communications skills included in this course empowers delegates to become a successful personality. It would also help the delegate to advance the quality of his relationships and productivity in life. Truly effective communication goes both ways. So delegate will study the tips to be a good speaker as well as techniques to be a good listener throughout the course. The delegate will be more confident in expressing his ideas and opinions. The delegate will get the best likely outcome for interviews and important meetings.


Course Content

1. Introduction to Communication

  • Communication definite
  • The process of communication
  • Forms of communication
  • Communication fences

2. Communication for academic purposes

  • Introduction to academic script
  • shortening, paraphrasing and argumentation skills
  • Textual unity
  • Avoiding plagiarism

3. Non-verbal communication and Impression administration

  • Introduction to non-verbal communication
  • Verbal and non-verbal communication relationships
  • Categories of non-verbal communication(kinesics, proxemics, chronemics, paravocalics, olfatics etc)
  • Non-verbal communication hurdles.

4. Communication in Organisations

  • Formal communication chains in organizations
  • Informal communication chains
  • Computer- mediated communication

5. Conflict Management and Resolution strategies

  • Approaches to organizational conflict
  • Reasons for conflict
  • Disagreement handling plans
  • Standards of negotiation

6. Business Writing

  • Memos
  • Reports
  • Proposals
  • Press releases
  • Circulars, etc
  • Simple English in corporate communication 

7. Public Speaking and Presentation Skills

  • Helpful public presentation skills
  • Spectators analysis
  • Efficient argumentation skills
  • Interview skills

8. Technical Communication

  • Presenting practical information
  • Tables, graphs, charts, visuals and pictorials
  • Practical reports and proposals
  • Overcoming practical communication challenges

9. Development Communication

  • Concepts and approaches
  • Different media in rural development
  • Issues influencing communication treatment

10. Persuasive Communication

  • Plans for effective persuasive communication
  • Influential communication appeals ( pathos, logos, ethos)
  • Influential communication and advertising

11. Communication and leadership

  • Leadership standards
  • Communication for efficient leadership
  • Leadership and communication confront

12. Communication for organizational success

  • Communication function in administration
  • Strategic communication for business success
  • Managing the communication function in organizations


Effective Communication Schedules

Course Name Duration Dates Price
Effective Communication 1 day Edinburgh
Effective Communication 1 day Aberdeen
Effective Communication 1 day London
Effective Communication 1 day Dublin
Effective Communication 1 day Virtual
Effective Communication 1 day Milton Keynes
Effective Communication 1 day Nottingham
Effective Communication 1 day Glasgow
Effective Communication 1 day Liverpool
Effective Communication 1 day Virtual

Training Venues

Maven Training provides top-notch training at different venues across the world. We offer nearly 200 courses at 1000+ locations. Our learning programs are the blend of thorough understanding and application of skills.

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