Course Introduction

The Microsoft Outlook 2016 Advanced course introduces many new features of Outlook 2016 such as setting permissions on OneDrive email attachments, touch features, tablet-rotation, clutter inbox and using the Exchange server account. The new features have been described as below:

  • If a user sends a link to an attachment that is stored on OneDrive, the user gets to control over who can read or who can edit that attachment. The users can allow anyone in the organisation to read or modify the attachment or limit access just to the recipient. If a user tries to send an attachment stored on a SharePoint online site and the recipient doesn’t have access to the attachment due to permissions restrictions, Outlook will warn the sender and suggest to attach a copy of the attachment instead.
  • Microsoft Outlook 2016 also introduces new fonts for Arabic as well as Western European languages.
  • Another useful feature provided by Outlook 2016 is the Focused Inbox. The inbox now has two tabs – Focused and Other. Important emails go into the Focused tab while the regular ones remain in the Other tab.
  • The app features a new touch-friendly mode for use on tablets or all-in-one. So if you undock a tablet connected to a big screen and keyboard, the icons grow larger and more touchable.
  • Something less noticeable if you're using Outlook on a PC is that its interface is now consistent with what you'll see with the communication app running on an iPhone, Android device, or Windows Phone, too. It has also now come up with the Tablet-rotate feature.
  • Microsoft Outlook 2016 has also introduced a newer help feature Tell-me. The new Light Bulb icon in the Ribbon with “Tell me what you want to do…” is a vast improvement over the earlier static looking question mark.
  • Further, Microsoft Outlook 2016 also supports Office 365 Groups. Outlook 2016 now includes support to create, join and manage Office 365 Groups so that you don’t have to do it indirectly through Outlook for The Web.
  • Clutter is another feature that has been newly added to Outlook 2016. The feature allows moving the ignored emails to Clutter to keep the Inbox clean.
  • When you are using an Exchange account in Outlook (either hosted on-premises or Office 365), searches are now being performed against the Search Index of Exchange instead of the local Windows Search Index. This allows for more consistent search results as the users no longer get different search results between a search across your mailbox in Online Mode, Cached Exchange Mode or Outlook on the Web (OWA).

New Features In Microsoft Outlook 2016

  • Support for Arabic as well as Western European languages

  • Better control on email attachments through OneDrive

  • The Focused Inbox for Important emails

  • Clutter Inbox for ignored emails

  • Use the Exchange Server Account for consistent search results

What's included


Key Learning Points


Tutor Support




Before attending this course, students must have attended Introductory level Microsoft Outlook.

What Will You Learn

  • Work with tasks and notes
  • Work with signatures and themes
  • Perform the following with the Inbox:
    • Filtering
    • Creating search folders
    • Archiving
  • Work with multiple accounts

Who should take this course

Those who wish to pass the Microsoft Office exam or upgrade themselves to a higher level of competency can sit for this course.


This Microsoft Outlook training class builds on core competencies in Outlook that have already been taught in the Introductory and Intermediate courses. It prepares the delegates to work with the more advanced features of Outlook.


  • Exam Name: Outlook 2016 - Core Communication, Collaboration and Email Skills
  • Credit toward certification: MOS

Questions in the exam will be from the following topics mostly (there might be related ones from elsewhere as well).

  • Manage The Outlook Environment for Productivity
  • Manage Messages
  • Manage Schedules
  • Manage Contacts and Groups


Course Content

Working with Tasks and Notes

       This module explains how to work with tasks and notes in Microsoft Outlook 2016.

  • Create a Task
  • Print a Task
  • Update a Task
  • Search for Tasks
  • Assign a Task
  • Reply to a Task Request
  • Track Tasks
  • Change Your Task View

Using Signature and Themes

        This module explains how to use signatures and themes in Microsoft Outlook 2016.

  • Create Signatures and Themes
  • Automatically Add a Signature to Messages
  • Modify a Signature
  • Format Outgoing Messages
  • Build and apply a Theme

Modifying Messages and Setting Global Options

       This module allows the delegates to configure their inbox

  • Insert Advanced Characters and Objects
  • Modify Message Settings and Options
  • Configure Global Outlook Options
  • Customise the Outlook Interface

Managing Your Inbox

       This module explains how to handle your inbox in Microsoft Outlook 2016.

  • Search for Messages
  • Create Search Folders
  • Add New Local Folders
  • Move Messages between Folders
  • Group Your Mailbox Items
  • Filter Messages
  • Organize Messages
  • Set up and manage Rules

Working with Multiple Email Accounts

       This module explains how to work with multiple email accounts in Microsoft Outlook 2016.

  • Setting Up Multiple Accounts in Outlook
  • Send Emails from Different Accounts
  • POP vs. IMAP Email Programs

New Features in Outlook 2016

This module explains how use Groups, the Clutter feature, and improved searching in Outlook 2016.

  • Groups in Outlook
  • Improved Searching
  • The Clutter Feature

Automating Message Management

       This Module teaches the delegates how to send automatic replies.

  • Use Automatic Replies
  • Use the Rules Wizard to Organise Messages
  • Create and Use Quick Steps

Managing Contacts

       This module helps the delegates to manage their contacts.

  • Import and Export Contacts
  • Use Electronic Business Cards
  • Forward Contacts

Managing Outlook Data Files

       This module allows delegates to archive their mailbox.

  • Use Archiving to Manage Mailbox Size
  • Back Up Outlook Items
  • Change Data File Settings


Microsoft Outlook 2016 Advanced Enquiry


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